ACM Interactions

Why HCI history matters!

Posted: Thu, April 06, 2017 - 3:04:33

I want to use this blog entry to publically thank Jonathan Grudin both personally and on behalf of the larger HCI community for authoring From Tool to Partner: The Evolution of Human-Computer Interaction. His recently published book fills a long-standing gap in our professional narrative by providing a written history documenting how the multidisciplinary nature of our profession coevolved with…

A new forum is launched: The Business of UX

Posted: Fri, January 17, 2014 - 10:41:12

I am pleased to announce that the new Interactions forum dedicated to the business of UX has just launched. Please take a look at it if you don’t subscribe to the print version. I mentioned in my opening blog that this would be my focus and now I am delighted to extend the discussion into Interactions to provide a more…

The UX ownership war is over … and we have lost!

Posted: Tue, July 16, 2013 - 10:53:45

In previous blogs and many interactions articles and columns over the years I have articulated my concerns over the UX profession’s general inability to penetrate to the core of business leadership. Richard Anderson added his own theory to this legacy in his blog “What Holds UX Back?” I had a profound experience last week, which unfortunately pushed me over to…

Still failing the business value test

Posted: Wed, March 20, 2013 - 10:32:52

In my initial interactions blog post I promised to make my theme the relationship between UX practice and business value. For the March-April interactions issue, which should be arriving in either your analog or digital mail box about now, I contributed a Forum article describing what I see as a frequently repeated failure to deliver the type and quality of…

Kicking things off

Posted: Fri, December 07, 2012 - 10:43:07

Welcome to my first blog post for the ACM interactions website. Perhaps the best way to start is to introduce myself through my history with interactions. This may not be as familiar to many as my former UX design executive corporate career. You can read about that stuff on LinkedIn or on my website so let’s not waste space repeating…